IMPORTANT:  The Custom Messaging feature is activated AFTER you connect to Stripe, your payment processor.


If you are not requiring a credit card to participate, you will undoubtedly have some supporters that will need a little nudge to complete the payment process.  If this is the case, here is a sample email as a Reminder to Pay.


IMPORTANT:  You cannot use this code in a custom text message.  


Create a Custom Email:  Reminder to Pay


•  Go to Messaging > Custom > click New Email

•  Create the Email first

•  In the Body section, choose Tools > Source Code

•  Simply copy and paste the following code into this area

•  After you click OK, you will see the content as your supporters will and you can edit.


Code --------------------------------------------------------------------------------------------Code

<p>Hello&nbsp;{{ user.firstName }},</p>

<p>This is just a quick reminder that you may still have purchases in your checkout cart for {{ campaign.name }}. &nbsp;Please click the button below or this link ({{ checkoutUrl }}) to complete your purchase. &nbsp;</p>

<p>If you have questions or issues that need to be addressed, contact (name, email, phone).</p>

<table cellspacing="0" cellpadding="0" align="center">

<tbody>

<tr>

<td style="-webkit-border-radius: 5px; -moz-border-radius: 5px; border-radius: 5px; color: #ffffff; display: block;" align="center" bgcolor="#1c2b44" width="300" height="40"><a style="font-size: 16px; font-weight: bold; font-family: Helvetica, Arial, sans-serif; text-decoration: none; line-height: 40px; width: 100%; display: inline-block;" href="{{ checkoutUrl }}"><span style="color: #ffffff;">Pay Now</span></a></td>

</tr>

</tbody>

</table>

<p>Thank you,</p>

<p>(Your Name){{ user.firstName }}</p>

<p>{{ organization.name }}</p>

<p>Disregard this email if you do not have any pending orders.</p>


Code--------------------------------------------------------------------------------------------Code


  • Optional:  Schedule the Send if you'd like for the email to go out sometime in the future.  If you do not schedule it, you can send whenever you click the send button.
  • Save your changes
  • Now you can choose the Recipients.  Choose from Filters to include all users that "Has Pending Orders". 
  • We recommend always recommend sending yourself a test email before sending to your recipients.


TIP:  Where it says bgcolor="#1c2b44, you can replace this Hex color number with one from your theme, if you'd like your button color to match.