Tickets Self-Checkin Option


This feature found in Components > Tickets > Setup tab, allows you to send an email to all ticket holders asking them to "Check-in".  Check the box next to Self-Checkin to activate the feature and enter a date when you'd like ticket holders to begin receiving this email request.  As of that date, all current ticket holders will receive the email and future ticket holders will automatically be sent the email.


Example of Self Check-in email.


The CHECKIN button you see in the email above links the user to their "My Tickets" page.  This can also be accessed via the upper right menu.  This link is only visible to users who are ticket holders.


Example of a My Tickets page.


1.  Credit Card Required.  When a credit card is required to participate, and the user has a ticket but no credit card yet on file, they will see this button where they can add their credit card information.


NOTE:  If no credit card is required but the Self-Checkin feature is activated, users will automatically be checked-in if they only have (1) ticket assigned to their account.


2.  Edit Ticket.  The user can click Edit Info to open the ticket information and change the ticket holder name and email address.


NOTE:  In order to Check-in, the user may not have more than (2) tickets assigned to their own email address and no more than (1) ticket in their own name.  This allows for couples who plan to use the same CausePilot account.



3.  Check-in.  The Check-in button will only turn a color, and be clickable, when the tickets have been assigned and, if required, a credit card has been entered.